Covid-19 Measures

Hotel Flämischer Hof in Kiel

 

Dear guests,

 

As part of the Covid-19 pandemic, we too are struggling with the effects and would be happy to receive your booking. With the "Corona Special" rate, you can support us with a small surcharge so that we can survive this difficult time and we can continue to be your hotel in Kiel in the future. We would be delighted if you book our hotel directly with us via this page, email or telephone so that we do not have to pay any commissions.

 

The Hotel Flämischer Hof has been in existence for more than 20 years and is your hotel in Kiel right on the Old Market. Located right next to the St. Nicolai Church and Kiel Castle, we have been able to offer you pleasant accommodation for many years. The team was available 7 days a week and 24 hours a day to meet your needs. Unfortunately, it has not been possible since the pandemic began and incisions had to be made in many areas. We would love to find our way back to our standard in the future and hope for your support here.

 

The direct location to the Baltic Sea quay has given us good occupancy in the past due to the cruise trips. As a result of the elimination of this segment, we in the hotel and catering industry in Kiel are also directly and severely affected. Our entire industry in Kiel would therefore be pleased about your visit to the state capital Kiel. 

 

Rest assured that we will do everything we can to make your stay as comfortable and safe as possible. However, please understand that we unfortunately have the following restrictions with the current booking situation:

 

Unfortunately we are currently unable to offer breakfast. As soon as the situation changes, we will of course offer this again. We would not like to dispose of good food because of the best before date. Since we have several bakeries in the immediate vicinity, we would like to ask you to visit them first. We are currently working on giving you a discount system at one of these bakeries.

 

We will continue to try to be available for you daily at the reception from 9:00 am to 11:00 am and 4:00 pm to 6:00 pm. We also hope that with the increase in bookings we will be able to extend the times and days and return to normal operation in a timely manner. In the meantime, we would like to ask you to enable your check-out by 10:00 am and to plan your check-in between 4:00 pm and 6:00 pm. If it is not possible for you to arrive in time, we would ask you to contact us in advance to make arrangements.

 

If you have any concerns, please send us an email or give us a call. We will get back to you as soon as possible and will continue to do everything possible to make your stay as pleasant as possible.

 

Thank you for your understanding and we would be happy to welcome you.

 

Sincerely yours

 

Hotel Flämischer Hof

Covid-19 Measures

Hotel Flämischer Hof in Kiel

 

Additional house rules

 

In accordance with the state ordinance and the order of the professional association, we are obliged to follow the instructions and procedures below. For some this may be exaggerated and for others it may not be extensive enough, we ask that both be accepted. As part of this, we would like to ask you to follow them and to support us in the implementation and to implement them out of consideration towards third parties. The exact measures can be found in the DEHOGA catalog of measures or that of the professional association.

 

An extended house right applies, which you accept when booking or entering the hotel. The following rules must be observed:

  1. When entering the hotel, hands must be disinfected at the existing station.

  2. A minimum distance of at least 1.5m must be observed.

  3. General contact bans must be taken into account and implemented independently.

  4. No more than 2 people may be in the elevator at the same time.

  5. Queues should be avoided.

  6. Sneezing and coughing labels must be observed, this means lightening in the crook of the arm, scarf or similar.

  7. Long stays in corridors, stairwells or common rooms as well as crossroads should be avoided.

  8. Bookings only via online, telephone, email, post and fax.

  9. You certify that you are not sick, have no signs of Covid-19, and have not been in a risk area for the past 14 days.

  10. Our breakfast is available again. Please inform us upon your arrival of your prefered breakfast time.

  11. The bar is closed until further notice.

  12. The staff will only act from the back office and will not be in contact with you at the counter. The counter is a protective barrier and cannot be passed.

  13. Rooms are only cleaned upon request to protect employees.

  14. Check-in:

    1. Check-in is between 4 p.m. and 6 p.m. (at the earliest from 3 p.m. by arrangement)

    2. Registration forms must be filled in completely and truthfully with all personal data and mobile numbers.

    3. The registration form is handed over in an envelope with a ballpoint pen and key and must be returned accordingly.

    4. The room must be paid in advance and at the latest at check-in or the credit card details must be stored accordingly.

  15. Check-out:

    1. Check-out is between 07:00 and 10:00.

    2. The keys are to be deposited on the counter, no further contact is necessary.

  16. If you violate these rules, the tightened house law comes into force and you are asked to leave the hotel immediately. In this case, a refund is not possible (immediate, chargeable departure).

  17. Parents are liable for their children and must ensure that they are observed.

 

In the interest of all of these guidelines, we would ask you to comply with these guidelines in order to prevent them from spreading again.

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